![]() ![]() ![]() Unfortunately I'm not sure if I want to service my vehicle with them in the future. They asked if there was anything that they can do to make my experience positive and still have not gotten a call back. It left an unpleasant taste towards the end of the visit, I still wanted the car and needed one urgently. A different salesperson was working with us that day and became agitated and asked if we wanted the car or not. With all that was going on the manager was rude and not once did he come out to talk to me directly, but I can hear him in his office that wasn't pleasant. Came to pick up the vehicle the next day and was told something completely different from what we had agreed to the night before. Ended up at the dealership for five hours the first night. However, when it came time to purchase the vehicle itself, it took longer than I had anticipated. Craig has been great and knowledgeable, was not pushy to purchase a vehicle and understood my budget and what kind of vehicle I was looking for (10/10). Marissa made the entire process painless, and I will. DealerRater Great staff and very easy process. She set me up with Mike and was surprised, at no pressure He answered all my questions, explained the warranty, and made me at. They have a lot of vehicles and models to choose from. Elk Grove Subaru serving Sacramento, Elk Grove, Folsom, and Roseville. Dealerships which meet the requirements in all categories receive name badge recognition at all dealer events, national recognition in an Automotive News advertisement and, of course, the beautiful President's Award Tiffany crystal trophy.This was my first Subaru purchase and the car is great. In order to qualify as a President's Award winner, dealerships must excel in each of a series of categories, including Customer Sales Satisfaction and Customer Service Satisfaction. Toyota dealerships strive to match the quality of our products with the finest service in the industry. Offering top quality cars and trucks is, of course, the first step - but only the beginning. We want to help ensure that our customers are satisfied not only at the time of purchase, but as long as they own their vehicle. One of Toyota's primary goals is to emphasize the entire ownership experience. It's a very high honor a dealership can receive from Toyota, and is only awarded to those dealerships who have demonstrated a commitment to maintaining Toyota's high standards for customer satisfaction. If the manager notices any signs of unusual wear, they can assist in repair or replacement.Īnd when you purchase tires from a participating Toyota Tire Center dealer, they're backed by the tire manufacturer's warranty and serviced through your Toyota dealer.Įach year, Toyota Motor Sales recognizes its stellar dealerships with the prestigious President's Award. Your Toyota Assistant Service Manager will be happy to check your air pressure and perform a visual inspection of your tires. We're also happy to give you the CARFAX® vehicle history report, as well as offer standard new car financing rates. Once we make sure they deserve the Certified Used Vehicle badge, we back them with a 12-month/12,000-mile limited comprehensive warranty, a 7-year/100,000-mile limited powertrain warranty, and one year of roadside assistance. Toyota uses a 160-Point Quality Assurance Inspection to make sure we deal in only the best pre-owned vehicles. Learn about leasing, buying and payment plans. ![]()
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